Family Service Centres are one-stop-shops for families in low-income communities. Their core services can include pre-school centres, child and family services, Plunket and HIPPY


"She is amazing me, this little girl. She was junior dux at Papakura Normal, vice-captain of the touch team which won their regional finals and has just completed the Weet-Bix Tryathalon."

AROHA HEREMAIA on her daughter Skye


Family Service Centres are one-stop-shops for families in low-income communities. Their core services can include pre-school centres, child and family services, Plunket and HIPPY. A variety of other services are offered, according to the individual centre. These include Social Workers in Schools, parenting education and other educational opportunities for adults and children.

Great Potentials was responsible for researching, designing, piloting and evaluating the Family Service Centre model in Papakura. From the early indications of success, the Government saw the benefits of Great Potentials’ guiding principles – prevention, early intervention and integration – in action. As a result of Great Potentials’ lobbying, there are currently seven Family Service Centres operating in lower income areas of Mangere, Huntly, Opotiki, Porirua and Motueka as well as Great Potentials’ model in Papakura, and the brand new centre in Takanini.

Government evaluation in 1997 found evidence of Family Service Centres successfully reducing barriers to access, creating welcoming environments, offering supportive networks and developmental opportunities for parents and children and thus for communities.

In simple terms, families who might not otherwise get the help they need feel able to take advantage of the health, education and parenting-help opportunities through these community-based centres.

Great Potentials sees Family Service Centres as working examples of the benefits of the strength-based approach to family needs and of “joined-up” services. The Foundation will continue to work for such centres being available in more low-income communities.



To provide high quality, culturally appropriate, strength-based, integrated services to children and families in need of support.





In January 2014, Great Potentials, in collaboration with the Counties-Manukau Kindergarten Association, opened the Takanini Family Service Centre. The Takanini Family Service Centre houses the Takanini HIPPY programme, an early learning centre, counselling services and Triple P. Outside services utilising the centre include Plunket, budgeting services, adult literacy and numeracy services and a diabetes clinic.


Takanini Family Service Centre
Ph: 09 974 4719
8 Oakleigh Avenue, Takanini




                                                                                                                                          We foster and promote the safety, well-being and learning of the children of the Papakura community and the well-being of their families through support, counselling, education and advocacy. Our aim is to achieve maximum positive change for the greatest number of children and families, in our community.



Since its opening in 1992, the Papakura Family Service Centre has focused on solutions to the challenges facing families in the area. All the Centre’s programmes are full, and work is currently being undertaken to establish a further centre nearby in Takanini to meet the increasing demand for the Papakura Centre’s services.


To see the range of Papakura Family Service Centre’s services click here.

Papakura Family Service Centre
Ph: 09 299 6610
14 Maurice Street